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Pharmacy Technician - Help Desk Support

Kmart


Location:
Hoffman Estates, IL
Date:
08/18/2017
2017-08-182017-09-16
Job Code:
856633BR
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Job Details

JobId: 856633BR
Job Title: Pharmacy Technician - Help Desk Support
Address: 3333 BEVERLY ROAD CORPORATE OFFICES
Location: Hoffman Estates, IL
Category: Pharmacy
Open date: 2017-06-15T08:04:35Z     Close date: 2022-06-14

Description:

Interested in staying in the pharmacy field without working nights and weekends! Kmart Pharmacy is looking for a technician that would provide first level support to pharmacy field personnel regarding basic PDX application functionality, Third Party insurance issues and operational procedures.


1. Responds to incoming issues from pharmacy field associates regarding issues related to pharmacy operations and third party billing questions
2. Conducts research to resolve problems and answer questions regarding operating procedures, methods, and utilization of pharmacy systems to ensure proper and consistent use.
3. Analyzes carrier transactions online to determine cause of errors; communicates frequently with stores, vendors and associates to respond to inquiries and resolve any policy issues.
4. Works closely with vendors and field Pharmacy District Managers to resolve customer service issues.
5. Assists with the preparation, revisions, and distribution of pharmacy operational procedures to stores.
6. Monitors third party plan files for accuracy and reports issues to proper personnel.
7. Research and re-bill third party insurance claims.
​8. Gathers data and prepares reports based upon information gathered.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:
PDX application is preferred.
1. High school diploma or equivalent
2. Current Pharmacy technician license with a minimum of two years pharmacy technician experience
3. Proficient use of PDX Pharmacy software application preferred
4. Strong communication, comprehension and problem solving skills
5. Ability to interpret and explain moderately complex information using job knowledge and pharmacy experience.
6. Strong organizational and analytical skills.

EEO EMPLOYER",
Job Type: Direct   Travel: No Travel   Education: High School Degree   Years Experience: 1   Employment Type: Regular, Full-time   Schedule:Exempt   
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